Borrowing

Interlibrary Loan is a service that allows patrons to request materials that are not owned by the Sage Colleges Libraries.

Contact Information
The Interlibrary Loan Borrowing Office is located on the Albany campus.

Abigail Stambach
Senior Library Specialist, Interlibrary Loan & Document Delivery
140 New Scotland Ave.
Albany, NY 12208
518.292.1742
518.292.1904 (fax)
interlib@sage.edu

Hours: 8:30 am to 4:00 pm Monday through Friday

Who Can Use Interlibrary Loan?

All current Sage students, faculty, staff and administrators have ILL privileges. ILL privileges are also given to retired Sage faculty, staff and administrators. We do not charge for ILL services.

How does one make an Interlibrary Loan Request?

Sage Colleges Libraries use ILLiad Client in order to facilitate Interlibrary Loan. In order to make a request; a patron needs to create an ILLiad account by completing the first time registration form (http://illiad.sage.edu/illiad/firsttime.html). All requests must be made through the ILLiad request management system. The department will not accept any request by phone or e-mail.

Please note: During the academic year, only 3 requests will be processed in a day per user. Please submit the highest priority request first and please do not submit more than 6 requests per day. This will assist us in making the borrowing process more efficient.

IMPORTANT: The person who is checking the material out must make the request on ILLiad and whoever checks out the material is responsible for the material and payment to the lending library if material is lost. We strongly advise against anyone making requests or checking out material for another person.

What if I forget my password?

In the event you forget your password, please contact the Interlibrary Loan Borrowing Department at (518) 292-1742. We can then reset your password allowing you access to ILLiad. Please change your password once you logon to ILLiad.

What materials are available for borrowing?

Patrons may request material that is not owned by the Sage Colleges Libraries or material that is checked out by another user. Before making a request, please verify through the Sage Online Catalog and the Online Journal Locator that the libraries do not own the material. The most requested material is journal articles and books but other material is available for borrowing. DVDs, VHS tapes and computer software can be requested but these materials are difficult to borrow.

The Sage Colleges Libraries subscribe to the ProQuest Dissertations & Theses database and many dissertations from various disciplines are available. If a dissertation is not available through this database, we will try to borrow it; however, most schools do not loan dissertations. We will not borrow dissertations for undergraduate students

How long does it take to get material and how long can one keep it?

Journal articles arrive 1 to 3 days after a request is processed and books usually arrive a week after a request is processed. Journal articles are delivered electronically and a patron can access them through their ILLiad account. They will be available for 30 days after the article is received, but after this period, they will be deleted. The loaning period for books is determined by the loaning institution. Most will have a lending period of 21 to 30 days.

The loaning institution also determines whether or not a book may be renewed. Books typically will be renewed for two weeks; however, the loaning institution reserves the right to recall the book and the patron is responsible for returning the material as soon as possible. A patron may NOT keep material for the length of the semester since no lending institution will lend material that long. Class materials needed for the whole semester should not be borrowed through Interlibrary Loan.

A patron may submit a renewal request to the Sage Colleges Libraries Borrowing Department via phone or e-mail. Requests may also be submitted using ILLiad Client; however, renewals must be submitted at least four days before the due date if using ILLiad Client. Renewal requests must be submitted directly to the Interlibrary Loan Borrowing Department Library Specialist. Requests submitted through the Circulation Department will not be processed.

Any lending conditions set by the loaning institution must be obeyed. The Sage Colleges Libraries borrowing department cannot override the loaning institution’s restrictions.

Where do I pick up materials?

Patrons will receive e-mail notifications when material is available for pick-up or when material is delivered electronically. In order to view journal articles, log onto ILLiad and select “Retrieve My Articles.” Other ILL materials are available for pick-up at the circulation desk of the library the patron chose as their “site” when registering. A patron may switch their “site” by logging onto ILLiad and updating their user information by selecting “Change User Information.” We ask that patrons review this information periodically and update when necessary.

Overdue Materials

Please return your ILL materials by the date listed on the blue book band. Please do not remove this band as it has information that identifies the material. It is important that materials are returned on time in order to maintain positive relationships with lending institutions. Late materials may impact future borrowing, which will affect future borrowers. Please review the overdue policy for further information.

As a courtesy, we send overdue notices to borrowers through e-mail. However, if overdue notices are not received, the patron’s responsibility for paying replacement costs and fees is not absolved. By signing the check out slip, the patron assumes full responsibility for the material and agrees to abide by all borrowing policies set by the ILL Borrowing Department.

Overdue Policy

The borrowed item must be returned to the library on or before the due date listed on the book band. If allowed by the lending institution, a renewal request may be submitted at least 4 days before the due date by phone or through a user’s ILLiad account.

Overdue e-mail notices will be sent 24 hours after the due date has passed. If a borrowed item is overdue 30 days, it will result in a user being blocked in ILLiad. The user will also be responsible for paying the replacement cost of the borrowed item and a non-refundable $35.00 processing fee. All ILLiad users, including Students, Faculty and Staff will have borrowing privileges suspended until full payment is made on any outstanding overdue ILL invoices.

First Week Overdue	Email Sent to Patron
Second Week Overdue	Email Sent to Patron Renewals not allowed
Third Week Overdue	Email Sent to Patron Renewals not allowed
30 Days Overdue	Email and Letter sent to the patron ILLiad account blocked Hold will be placed on the patron’s Sage Student Account Patron will be charged replacement costs $35.00 nonrefundable processing fee is charged to patron’s account Renewals are not allowed

* If a patron returns the book after 30 days, the ILLiad account will be unblocked and the hold will be taken off the patron’s Sage account. The patron will not be responsible for paying the replacement costs of the material but the patron is responsible for paying the $35.00 nonrefundable processing fee.

More Information:
Borrowing FAQ's
Lending Policy
Copyright
How to Use ILLiad
Overdue Policy

Questions:
Please Contact the Interlibrary Loan Borrowing by email, interlibrary@sage.edu
or by phone, (518) 292-1742